Secure Payment

Secure Payment

Buyer Protection

Buyer Protection

30-Day Return

30-Day Return

Fast Shipping

Shipping (6–12 days)

Partner Warehouse

From Partner Warehouse

Frequently Asked Questions

What are the delivery times?

Orders ship within 24–48 hours and arrive in 6–12 business days, depending on your country. For full details, please see our Shipping & Handling page.

How can I track my order?

Use the Track Your Order link or tab and enter the tracking number you received by email.

Do you offer returns?

Yes. You have 30 days to change your mind. Items must be returned in their original packaging.

How long does it take to process my refund?

Refunds are processed within 5 business days after we review your request. Your bank may require additional time to post the refund.

Can I modify my order?

If your order hasn’t shipped yet, contact our support to update the shipping address or items.

Can I exchange an item instead of getting a refund?

We don’t offer exchanges at this time. You’re welcome to reorder the item after your refund is processed.

Do you ship worldwide?

Yes, we ship to 100+ countries and use partner warehouses close to you to help reduce delivery times.

Which payment methods do you accept?

Visa, MasterCard, American Express, PayPal, Shop Pay, and Apple Pay. Your information is encrypted and secure.

How can I get an extra discount?

Subscribe to our newsletter for an instant 20% off and access to VIP offers.

What if I don’t hear back after submitting a request?

If you don’t receive a confirmation within 48 hours, please check your spam folder or contact us again.

Where is your company located?

We are based in Canada and work with international suppliers who meet our quality standards.