Frequently Asked Questions
How long will my order take to arrive?
For information concerning our shipping times,
please visit our Shipping & Handling page.
Can I exchange an item instead of getting a refund?
At this time, we don’t offer exchanges. However, you’re welcome to reorder the item after your refund is processed.
How long does it take to process my refund?
Refunds are processed within 5 business days after we review your request.
It may take additional time for your bank to reflect the refund.
What if I don’t hear back after submitting a request?
If you don’t receive a confirmation within 48 hours,
please check your spam folder or contact us again.